Legal

General Terms and Conditions

Valid from October 2026 — Applies to mara.property and all MARA services

These General Terms and Conditions (GTC) govern the use of MARA Property on [maraproperty.ch] and all related services (together the "Platform"). The Platform is operated by Alpine Swiss Marketplace GmbH, Freiburgstrasse 443, 3018 Bern, Switzerland, UID CHE-261.837.790 ("MARA", "we").

These GTC apply to people searching for property on MARA ("you"). Separate terms apply to brokers, property managers and owners who publish listings or use MARA HUB. By creating an account or using the Platform, you accept these GTC.

Definitions

Provider — Brokers, property managers, owners or other persons and companies whose listings are shown on MARA.

Listing — A property for rent or sale shown on MARA.

Account — Your personal, password-protected access to the Platform.

Applicant profile — Voluntary information about you and your situation that you can share with providers when sending a request.

1. What MARA is

MARA is an online platform for finding properties to rent or buy in Switzerland. We bring together listings from various providers, show you suitable properties with a Match Score and provide tools such as affordability and tax calculators, location information and an AI assistant.

For people searching for property, we offer in particular the following features:

  • Search and Match Score — filter listings by region, price, size and other criteria and see them sorted by fit

  • Search profile and watchlist — save searches and properties and be notified of new matching listings

  • Calculators and location information — assess affordability and tax burden

  • AI assistant — ask questions about properties, financing and buying property

  • Requests and applicant profile — contact providers, request viewings and send your profile along

Using MARA is free of charge for people searching for property.

MARA is not a broker, a property manager or a bank. We are not a party to any rental, purchase or financing agreements you conclude with providers or third parties, and we do not broker contracts within the meaning of brokerage law. Whether and with whom a contract is concluded is decided solely by you and the respective provider.

We may further develop the Platform at any time and change, add or discontinue features.

2. Account

You can use many features without an account. You need an account to save search profiles, properties and calculator values and to send requests to providers. To open an account, you must be at least 18 years old and have full legal capacity.

Your information must be true and up to date. One account per person is permitted. You are responsible for keeping your login details confidential and are liable for activities carried out through your account to the extent you are responsible for them. If you notice any misuse, please report it to us immediately at info@maraproperty.ch.

You can request the deletion of your account from the MARA team at any time by email to hello@maraproperty.ch.

3. Your obligations

You use MARA only for your own property search and within the limits of applicable law. In particular, you may not:

  • read out listings, data or content automatically (scraping, crawling, bots) or republish them without permission or use them for your own offers

  • gain unauthorised access to the Platform or circumvent, disrupt or overload its security measures and interfaces

  • distribute viruses, malware or other harmful software

  • provide false or misleading information or impersonate another person

  • contact providers with spam, unsolicited advertising or misleading messages

  • harass, threaten or discriminate against others or infringe the rights of third parties

  • use the AI assistant for unlawful purposes or to circumvent its safeguards

  • use providers' contact details for purposes other than the request concerning the respective property

4. Listings and providers

Listings come from brokers, property managers and owners. They are entered directly on MARA or imported via interfaces to brokerage and property management software (e.g. CASASOFT). The respective providers are responsible for the content, accuracy, timeliness and availability of their listings. We do not systematically review listings and give no warranty for them.

Additional information that we add is based on public or licensed data sources and models. It is provided for guidance only and may be inaccurate or outdated.

If you come across an incorrect, fraudulent or unlawful listing, please report it to us. We may hide or remove listings at any time.

Our team reviews reports. In the event of violations, we may remove content and take action against the accounts concerned.

5. Calculators, Match Score and AI

No advice — The affordability calculator, the tax calculator, location information and the AI assistant provide non-binding estimates based on your input, general assumptions and available data. They do not constitute financial, mortgage, tax or legal advice, nor a financing commitment. Whether you obtain a mortgage and on what terms is decided solely by the lending institution. For binding information, please contact a bank, a tax adviser or another professional.

Match Score — The Match Score is an automatically calculated estimate of how well a property matches your criteria. It is not a valuation of the property and not a recommendation to buy or rent.

AI assistant — Answers from the AI assistant are generated automatically. They may be incomplete, inaccurate or wrong. Please check important information yourself before making decisions.

6. Requests and applicant profile

Via MARA you can contact providers and request viewings. We forward your request but do not guarantee a reply, a viewing appointment or the conclusion of a contract.

If sharing of your applicant profile is switched on, the provider also receives your profile information with your request. You are responsible for ensuring that this information is correct. What the provider does with the data received is the provider's responsibility.

7. Intellectual property

Design, software, texts, calculators and the MARA Property brand belong to Alpine Swiss Marketplace GmbH or its licensors; listings and images belong to the respective providers. Without our written consent, you may not copy, redistribute or commercially use any content of the Platform.

8. Availability

We strive to offer MARA with as few interruptions as possible. We cannot guarantee any particular level of availability. Maintenance work, technical faults or outages of third-party providers may temporarily restrict use.

9. Liability

We are liable for damage caused by us intentionally or through gross negligence, and for personal injury, in accordance with the statutory provisions. Otherwise, our liability is excluded to the extent permitted by law.

In particular, we are not liable for:

  • the content, accuracy and availability of listings or the conduct of providers

  • decisions you make on the basis of calculators, the Match Score, location information or AI answers

  • contracts between you and providers, banks or other third parties

  • interruptions, data loss or damage caused by faults beyond our control

  • indirect and consequential damage such as loss of profit

We are liable for auxiliary persons to the same extent as for our own conduct, to the extent permitted by law.

10. Suspension and termination

You can stop using MARA at any time and request the deletion of your account (see section 2).

We may temporarily suspend or delete your account if you violate these GTC or applicable law, provide false information or misuse the Platform. Where possible, we will inform you in advance. We may also delete accounts after a longer period of inactivity of [24 months], following prior notice.

If your account is deleted due to a violation, you may not open a new account without our consent. You are not entitled to any compensation.

11. Data protection

How we handle your personal data is explained in our Privacy Policy.

12. Changes to the GTC

We may amend these GTC from time to time. We will inform you of changes before they take effect. If you continue to use MARA afterwards, the new GTC apply. The version published on this page is authoritative.

13. Applicable law and place of jurisdiction

These GTC are governed by Swiss law, excluding its conflict of laws rules. The place of jurisdiction is Bern. If you act as a consumer, you may also bring proceedings at your place of residence, and mandatory places of jurisdiction under the Swiss Civil Procedure Code remain reserved.

14. Final provisions

Should any provision of these GTC be invalid, the remaining provisions shall remain valid. The invalid provision shall be replaced by a provision that comes as close as possible to its purpose.

This is a translation. In the event of discrepancies, the German version prevails.

Contact: Alpine Swiss Marketplace GmbH, Freiburgstrasse 443, 3018 Bern, info@maraproperty.ch